Sept. 19, 2026

Retail Store Assistant Manager - Rochester

Brand Bar Victor, New York

Brand Bar is seeking a motivated, fashion-forward Assistant Manager to help lead our team and deliver an exceptional customer experience. This role supports daily store operations, drives sales performance, assists with team development, and helps create a welcoming, luxury shopping environment for every customer.

Key Responsibilities

Sales & Customer Experience

Lead by example in providing outstanding customer service.
Build relationships with customers and create personalized shopping experiences.
Achieve individual and store sales goals.
Assist with clienteling efforts, customer outreach, and VIP customer engagement.
Support in-store events, promotions, and community partnerships.

Team Leadership

Assist in recruiting, training, and developing team members.
Help motivate and coach associates to achieve sales and service goals.
Provide leadership and support during manager absences.
Foster a positive, collaborative, and customer-focused culture.

Store Operations

Support daily opening and closing procedures.
Ensure visual merchandising standards are maintained.
Assist with inventory management, receiving shipments, and stock organization.
Monitor store appearance and ensure a clean, organized environment.
Handle customer concerns and resolve issues professionally.

Business Performance

Monitor key performance indicators and assist in achieving store goals.
Help execute marketing initiatives and promotional events.
Support social media and customer engagement efforts when needed.
Identify opportunities to improve sales and operational efficiency.

Qualifications

Previous retail leadership experience preferred.
Strong communication and interpersonal skills.
Passion for fashion, styling, and customer service.
Ability to multitask in a fast-paced environment.
Flexible schedule, including evenings, weekends, and holidays.
Strong organizational and problem-solving abilities.

What We Offer

Competitive compensation
Employee discount
Growth and advancement opportunities
Positive, team-oriented work environment
Opportunity to be part of a growing women’s boutique brand

Reports To: General Manager / OwnerEmployment Type: Full-Time

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

Health insurance
Paid time off

Work Location: In person

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