Macy's is a well-established retail company with a rich history of serving customers. They are seeking a Retail Selling Support Associate for Women's Clothing to assist customers in expressing their personal style and to maintain a welcoming shopping environment.
Responsibilities
Help customers express their personal style and turn fashion into a source of inspirationActively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finishHelp maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environmentGreet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customersReview sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotionsOffer a warm welcome, make eye contact, and create friendly, personal conversations to create customer relationshipsMaintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise movesShare our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-youSupport one another with honesty, care, and collaboration to better serve our customers and communities
Skills
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctualityMust be able to understand and communicate effectively with customers, co-workers, and supervisorsRead and understand employment policies and safety rules/procedures in EnglishBe comfortable communicating and collaborating with customers and colleaguesMeeting daily sales goal challengesResponsible for acquiring new customers by opening credit accounts and sharing loyalty benefitsEnjoy meeting people, learning about them, and sharing informationResourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamicsYou can handle electronic devices with no problemThis position requires talking, lifting, constant moving, standing, and reaching with arms and handsStanding for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye levelRequires close vision, color vision, depth perception, and focus adjustmentFrequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Comprehensive health and wellness coverage401(k) matchPaid time offEight paid holidaysContinuous learning and leadership developmentJoining one of our Colleague Resource GroupsVolunteer opportunitiesMerchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program with mental health counseling and legal/financial advice
Company Overview
Macy's is America’s store for life. The largest retail brand of Macy's, Inc. It was founded in 1858, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.macysjobs.com.
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