Retail Sales Support - Oxnard Esplanade Rack

A day in the life for Sales and Customer Service … • Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day • Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience • Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor • Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor • Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed • Demonstrate expertise in all technologies used in the store environment • Adhere to all operational, merchandise and asset protection standards • Promote initiatives like our Nordstrom Rewards program A day in a life for Stock Support and Fulfillment… • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments • Fulfill customer orders in a timely manner following quality standards • Prepare and ship customer’s orders following quality, packing and shipping standards • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes • Assist in maintaining clean and organized selling floors and stockrooms • Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures You own this if you have… • Clear, effective communication with strong interpersonal skills • Accountability, initiative and a high level of ownership • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment • The ability to work a flexible schedule based on business needs • Physical Requirements: • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state.