Retail Sales Leader

About PHOENIX Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. Bonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader , in our Guideshop . Key Responsibilities • Deliver an exceptional customer experience and maximize personal sales results • Coach Guides during scheduled shifts to provide an exceptional customer experience • Execute closing and opening Guideshop duties as a ssigned • Act as the leader and take on management responsibilities when the Guideshop Manager is not available • Support expense budget, payroll control and procedural compliance for Guideshop Preferred Qualifications (Skills and Abilities) • Know or want to learn as much as possible about men's fashion, fabrics, styles, and fit • Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued • A re enthusiastic about coaching and mentoring a team and inspired to l ead by example • Create and ensure a cohesive work environment that inspires engagement • Self-motivated and confident in your ability to network and generate leads • Strong time management , o rganizational skills and skilled at written and verbal communication