Retail Sales Lead, Fabletics (Fashion Valley - San Diego, CA) Job at Fabletics i

Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates, all united in helping our customers live their passion. Ready to lead the way?This position will report to the Store Manager.How you’ll play to WinEmbody our culture and values and providing insight to our Customers on how to Live their passion.Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc. )Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.Communicate inventory and training needs to Store Manager to increase overall Customer experience.Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.Serve as a resource for general product knowledge to all customers and team members.Maintain personal sales and achieve sales goals.Maintain all safety and security standards and identify, communicate potential issues.Unpack boxes for inventory as required. Prior retail management experience, a plus.Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.Ability to work with large teams.Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.Familiar with retail inventory and P.O.S.