Retail Sales Floor Associate - Fashion Retail Experience

At Designer Brands, we're committed to empowering our associates and building strong teams that drive positive change in the retail and footwear landscape. They execute our customer service model, putting the customer first, and perform salesfloor and warehouse functions including assisting customers, merchandise placement, completing in-store and online transactions, processing shipments, cleaning, and maintenance. Store Associates must demonstrate behaviors that align with our company values, including being a brand ambassador responsible for the end-to-end experience from online to store. They must comply with all policies and procedures, report to the Store Manager and/or Customer Experience Leader, and partner with colleagues to resolve customer situations. As a Store Associate, you'll be empowered to meet the customer where they are and personalize their experience, be committed to delivering a consistent positive experience, and leverage in-store and digital services to bring the power of shoes to life.