Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. - Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately - Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration - Promote loyalty by educating customers about our loyalty programs - Leverage omni channel offerings to deliver a frictionless customer experience - Support sales floor, fitting room, check out, and back of house processes, as required - Courteous and responsive to internal/external request - Exchange and verifies job related information to provide support Who You Are - Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals - Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required - Able to handle customer interactions and potential issues/concerns courteously and professionally - Use basic information-gathering skills to solve problems - Ability to learn procedural knowledge acquired through on- the-job training Benefits at Old Navy - Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
Create an account to see the full posting, access our search engine, and more.