Retail Sales Associate – lia Marketplace

About Old Navy Forget what you know about old-school industry rules. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. In this role, you will engage and connect with our customers by providing excellent customer service. • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration • Promote loyalty by educating customers about our loyalty programs • Leverage omni channel offerings to deliver a frictionless customer experience • Support sales floor, fitting room, check out, and back of house processes, as required • Courteous and responsive to internal/external request • Exchange and verifies job related information to provide support Who You Are • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required