About Old Navy In this role, you will engage and connect with our customers by providing excellent customer service. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accuratelyOffer style and outfit suggestions to the customer, utilizing mannequins and displays for inspirationPromote loyalty by educating customers about our loyalty programsLeverage omni channel offerings to deliver a frictionless customer experienceSupport sales floor, fitting room, check out, and back of house processes, as requiredCourteous and responsive to internal/external requestExchange and verifies job related information to provide supportWho You Are *Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
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