About Old Navy When you work at Old Navy, you’re choosing a different path. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Consistently treat all customers and employees with respect and contribute to a positive work environmentPromote loyalty by educating customers about our loyalty programs Seek out and engage with customers to drive sales and service using suggestive sellingEnhance customer experience using all omnichannel offeringsBe accountable to personal goals which contribute to overall store goals and resultsSupport sales floor, fitting room, cash wrap, back of house, as requiredMaintain a neat, clean and organized work centerHandle all customer interactions and potential issueseturns courteously and professionallyExecute operational processes effectively and efficiently A good communicator with the ability to effectively interact with customers and your team to meet goalsA customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customersPassionate about retail and thrive in a fastpaced environmentA problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as requiredAgreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shiftsAble to utilize retail technologyAble to maneuver around sales floor, stockroom and office and lift up to 30 lbs
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