Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s is the “Academy” for retail careers. Store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Job Overview: The Receiving Associate, also known as a Back of House Associate, is responsible for driving a great shopping experience for our in-store and omni channel customer through completing all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. Essential Functions: Unpack merchandise from vendor boxes and remove merchandise from plastic bags and packaging Hang or fold merchandise and place on racks to be taken to the selling floor Complete all processing and receiving activities in accordance with productivity standards timelines During peak times, complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers Learn and apply packing policies & techniques to ensure every customer receives his/her package in good condition Process shippable returns and abandoned in store pickup order During peak times, conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders Pick Not Found merchandise to improve fill rate as business needs require Expedite aged orders to improve the Speed-to Ship to our customers.
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