Retail Operations Coordinator

Description: Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Strong verbal communication skills with full fluency in English.Previous experience in a supervisory role and customer service-heavy environment is preferred.Comfortable using point-of-sale systems and common retail software applications.Competency in performing basic retail math and financial calculations.Flexibility to work a variety of shifts, including evenings and weekends.Physical ability to stand or walk for the duration of a shift and lift up to 25 lbs.Benefits: Success in a winning environment that prioritizes excellence and constant evolution.Career growth opportunities through industry-leading talent development programs.A collaborative team culture focused on solving challenges and finding effective solutions.A deep commitment to Diversity, Equality & Inclusion in a workplace where every background is celebrated.The stability of working for a Fortune 500 company with a proven history of financial growth.Continuous learning opportunities designed to help you reach your professional goals.Responsibilities: Act as the Manager on Duty, overseeing store opening/closing procedures and general building security.Supervise and mentor Retail Associates to maintain a safe, clean, and organized shopping floor.Lead front-end operations, managing customer flow and coaching team members on register accuracy and loss prevention.Oversee merchandise processing, including truck unloading, department recovery, and markdown execution.Maintain high standards for fitting room cleanliness and ensure all returned items are properly reticketed and tagged.Manage administrative tasks such as payroll reporting, employee scheduling, and cash office security protocols.Execute loss prevention strategies by maintaining a strong floor presence and ensuring all safety audits are completed.Foster a respectful environment by modeling professional behavior for all customers and staff.