Retail Management Assistant

Retail Management Assistant

Company Overview:

Primark, a leading international fashion retailer, is renowned for offering high-quality fashion at affordable prices. The company encourages a collaborative environment, prioritizing customer satisfaction and teamwork. In your role as Assistant Store Manager, you’ll contribute to Primark’s mission by delivering outstanding customer service while driving store performance.

Role and Responsibilities of Retail Management Assistant:

The Assistant Store Manager will assist the Store Manager in overseeing daily operations and maintaining a strong customer experience. Your key focus will be to motivate your team, maintain high store standards, and contribute to sales growth.
• Assist the Store Manager in running daily store operations and acting as a deputy.
• Support store sales and help meet sales targets.
• Maintain store aesthetics and ensure customers have a memorable experience.
• Lead, mentor, and inspire your team to develop future leaders.
• Use performance reports to guide the team towards improving commercial outcomes.
• Engage with key stakeholders and act as a role model for team members.
• Set clear customer service expectations and support team success.
• Help plan and organize store activities while assisting with resource scheduling.
• As a Key Holder, manage security for the premises, stock, and cash, as well as respond to emergencies.
• Ensure a safe and efficient working environment following EHS and operational guidelines.
• Effectively communicate with team members and customers in English.

Required Skills and Experience of Retail Management Assistant:
• 4+ years of leadership experience in high-volume retail environments.
• Experience in a similar retail management role such as Assistant Store Manager or Store Manager.
• Exceptional leadership and team-building skills with a focus on performance.
• Strong ability to analyze data and improve team performance.
• Proven success in stakeholder engagement and motivation.
• Excellent organizational skills with the ability to meet deadlines.
• Experience in scheduling and resource allocation.
• Experience as a Key Holder, ensuring store security and cash management.
• Knowledge of maintaining a safe workplace environment aligned with EHS standards.
• Strong communication skills in English, both written and verbal.

Preferred Qualifications:
• Demonstrated ability to guide teams in delivering exceptional customer service and operational success.

Compensation and Benefits of Retail Management Assistant:
• Salary range: $75,400 – $88,400 based on a 40-hour work week.
• Comprehensive onboarding program for your success.
• Competitive benefits package including work-life balance support.
• Resources to support your professional growth as the company expands.

About Primark:

Primark is a global fashion retailer focused on delivering stylish, affordable fashion to customers. The company fosters an inclusive culture that empowers employees to grow, work collaboratively, and make a meaningful impact as part of Primark’s mission.