Reports to Store Manager: As a Retail Key Holder, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. - Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions • Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. • Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
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