Retail Floor Support

Description:

As a Retail Floor Support associate at Ross Stores, you are at the heart of our daily operations. Ross is a Fortune 500 leader in the off-price sector, and this role is designed for individuals who thrive in a fast-paced environment where no two days are the same. Your primary goal is to maintain an organized, welcoming "treasure hunt" atmosphere for our shoppers. You will play a vital role in ensuring that our high-quality brands are processed quickly and displayed beautifully, all while supporting a team that grew our 2023 revenues to over $20.4 billion.

Qualifications:

A friendly, professional demeanor with the ability to chat easily with customers and coworkers.Strong physical stamina, including the ability to stand, walk, and move through the store for the duration of a shift.Capable of handling physical tasks such as bending, kneeling, and lifting items weighing 25 pounds or more.Comfortable using basic technology like point-of-sale registers and handheld inventory scanners.Basic math skills to assist with transactions and inventory counts.A reliable team player who shows up ready to support the store's operational goals.Benefits:

A workplace culture that prioritizes Diversity, Equality, and Inclusion.Direct paths for career advancement and professional development within a growing corporation.Hands-on training in retail operations, inventory management, and customer service.The stability of working for a massive, successful national brand with a proven track record.Collaborative team environment where excellence is recognized and celebrated.Responsibilities:

Serve as the backbone of the sales floor by recovering departments, sizing apparel, and ensuring merchandise is neatly organized.Act with urgency to move new shipments from the stockroom to the floor, following brand guidelines for presentation.Keep the store safe and clean by handling spills, sweeping, and maintaining clear pathways to all exits.Greet every customer with a smile and assist them with questions or locating specific items.Support the front-end team by jumping onto a register during busy periods to keep checkout lines moving efficiently.Maintain high standards of integrity by following loss prevention protocols and safeguarding company assets.Assist with the mark-out-of-stock (MOS) process and ensure all damaged or unsellable items are handled per company policy.