Retail Fashion Consultant

You'll use your fashion and product knowledge to provide customers with relevant information for an excellent experience. You'll also work on garment refill and care, presentation, and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. A Day in the Life • Provide excellent customer service: welcoming and guiding customers through the store and Omni experience where available, supporting them with direct customer service • Guide customers through our fashion trends, stories, and products in all areas of the store • Ability to effectively promote and sell our products to customers • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives Retain and share your service, fashion, and store operations knowledge and skills with colleagues. Experience working with customer service in fashion, retail, or other service-related industries.