Retail Experience Lead + Boutique Stylist

The Selling Floor Lead will be responsible for prioritizing the customer experience, representing the EB brand, being a role model to other sales stylists and building relationships with customers. Responsible for assessing bad sellers + executing markdowns with sales stylists in-store + online Maintains updated knowledge + communicates all store policies, promotions, events to customers + sales stylists while ensuring compliance Maintain confidentiality of company and all company information Oversees all day to day operations on the sales floor including opening/closing the building + daily cleaning tasks Assist in executing in-store events + all social media requests with marketing team (must be comfortable in front of the camera) Maintaining inventory levels of bags, boxes, etc., and communicating to Store Operations Managers Responsible for communicating low inventory on basic items (tanks, cards, jewelry etc.) Fashionable with a strong sense of current and upcoming fashion trends, with the ability to apply the trends to FB’s customer base Comfortable on camera Regular, dependable attendance & punctuality Effective verbal + written communications skills Self-starter, able to work independently and as part of a team and must have good time management skills Exceptional customer service skills + the ability to engage with customers Sense of urgency Problem Solver Strong attention to detail High stress tolerance This position requires you to be on your feet and interacting with customers daily, involves lifting of at least 20 lbs + occasionally climbing a ladder Comfortable with technology (computers + mobile equipment) Supervisory experience a plus, but will train the right person (opportunity to grow into Manager position) Previous retail experience required/preferred but will train Open 7 days a week. Weekend/Holiday availability required. 8 hour shift Day shift