Retail Cosmetics Sales Leader - Prestige Beauty, Salinas Northridge - Full Time

As a Leader, Prestige Selling at Macy’s, you play a key role in driving sales, elevating the customer experience, and supporting the success of our Beauty department. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are And What You Will Do • Deliver exceptional customer service through personalized consultations and expert product knowledge • Build lasting relationships with clients and drive client development through outreach and follow-up • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results • Plan and execute in-store and vendor-led events to drive traffic and engagement • Maintain brand standards through proper merchandising, hygiene, and stock replenishment • Collaborate with vendors, personal stylists, and store leadership to optimize outcomes • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits • Resolve customer concerns in a professional and customer-first manner • Stay informed on new launches, best-sellers, and beauty trends to support team education • Manage multiple priorities in a fast-paced environment with strong attention to detail • Available to work a flexible schedule including days, nights, weekends, and holidays • 3–5 years of relevant retail, beauty, or leadership experience preferred • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality • Must be able to: • Understand and communicate effectively with customers, co-workers, and supervisors • Read and understand employment policies and safety rules/procedures in English This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.