Retail Cosmetics Sales Counter Manager - Kiehl's, Fresno Fashion Fair - Full Time

Be part of an amazing story A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Who You Are and What You Will Do • Deliver exceptional customer service through personalized consultations and expert product knowledge • Build lasting relationships with clients and drive client development through outreach and follow-up • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results • Plan and execute in-store and vendor-led events to drive traffic and engagement • Maintain brand standards through proper merchandising, hygiene, and stock replenishment • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits • Collaborate with vendors, personal stylists, and store leadership to optimize outcomes • Resolve customer concerns in a professional and customer-first manner • Stay informed on new launches, best-sellers, and beauty trends to support team education • Manage multiple priorities in a fast-paced environment with strong attention to detail • Demonstrate flexibility, sound judgment, and a passion for the beauty industry • 3–5 years of relevant retail, beauty, or leadership experience preferred • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality • Must be able to: • Understand and communicate effectively with customers, co-workers, and supervisors • Read and understand employment policies and safety rules/procedures in English This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.