Retail Cosmetics Sales Beauty Advisor, Fresno Fashion Fair - Flex

A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. What You Will Do • Greet customers in a friendly and helpful manner • Use product knowledge to give expert guidance to each customer based on their wants, features, and choices • Build a relationship with customers by introducing them to beauty products and finding out their hidden needs • Show and teach the use of all beauty products by applying them on the customer • Keep proper display, organization, storage and restocking of inventory • Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program • Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets • Stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested • Merchandise new arrivals, process damages, testers and select merchandise to return to vendors • Use point of sale technology and applications to help in selling and fulfilling of customer orders • Follow hygiene standards and asset protection control and compliance procedures • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need • Product knowledge: Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices • Communication: Comfortable communicating with customers virtually, via phone, and in person • Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events • Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders • Continuous learning: Self-driven to keep up with Macy’s beauty product knowledge and beauty trends and stay current with all training through Macy’s educational resources • Makeup application: Show and teach the use of all beauty products by applying them on the customer • Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area • Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments • Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.