Retail Cosmetics Sales Beauty Advisor, Biltmore Fashion Park - Flex

As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. What you will do • Greet customers in a friendly and helpful manner • Use product knowledge to give expert guidance to each customer based on their wants, features, and choices • Build a relationship with customers by introducing them to beauty products and finding out their hidden needs • Show and teach the use of all beauty products by applying them on the customer • Keep proper display, organization, storage and restocking of inventory • Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program • Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets • Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested • Merchandise new arrivals, process damages, testers and select merchandise to return to vendors • Use point of sale technology and applications to help in selling and fulfilling of customer orders • Follow hygiene standards and asset protection control and compliance procedures • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need • Product knowledge: Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.