At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. If we are able to bring our whole selves to work, it translates into a more abundant and... wider array of ideas and energy for all to benefit from. What You Will Do • Acknowledge customers in a friendly and helpful manner • Determine customer needs based on their preferences • Explain and demonstrate the use of fragrances through actual application • Ensure proper presentation, organization, storing and replenishment of stock • Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches • Ensure customers are aware of our full-line of beauty products and services and make appropriate partnerships with colleagues in the Beauty area when necessary • Participate in pre-selling and sales-driving events to maximize sales • Merchandise new receipts, process damages, testers and select merchandise to return to vendors • Use point of sale technology and applications, including handheld equipment, to assist in selling and fulfilling of customer orders. Who You Are • Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate • Flexible availability, including days, evenings, weekends and holidays • Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues • Resourceful and able to adapt quickly to changing priorities • At least 1 year of customer service or selling experience required
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