July 18, 2025

Retail Cosmetics Brand Expert - Clinique, Biltmore Fashion Park - Full Time - Full-time

Macy's Phoenix, Arizona

Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities./span/p pspaniSome additional benefits we offer include:/i/span/p ul lispanMerchandise discounts/span/li lispanPerformance-based incentives/span/li lispanAnnual merit review/span/li lispanEmployee Assistance Program with mental health counseling and legal/financial advice/span/li /ul pspaniAccess the full menu of benefits offeringsnbsp;/i/spana href="https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf" target="_blank" rel="nofollow"spanihere/i/span/aspani./i/span/p pspanstronguWhat You Will Do/u/strong/span/p ul lispanInspire teamwork to reach sales goals and elevate the customer experience/span/li lispanRecruit, train, coach, motivate, and develop associates on policies, procedures, product knowledge, and team/individual productivity goals/span/li lispanEstablish a strong rapport and foster customer loyalty by demonstrating expertise in our products and services, while simultaneously promoting brand loyalty through engaging customers in our rewards program/span/li lispanUnderstand how to drive sales through brand training, events, and strategiesnbsp;/span/li lispanUse our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches/span/li lispanCommunicate with vendors and store leadership to execute company and store-based events to achieve sales goals/span/li lispanAnalyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals/span/li lispanLead product demonstrations and peer-to-peer training/span/li lispanMerchandise new receipts, process damages, testers and select merchandise to return to vendors/span/li lispanAdhere to hygiene standards and asset protection control and compliance proceduresnbsp;/span/li lispanFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities./span/li /ul p style="margin-left:0in"spanstronguSkills You Will Need/u/strong/span/p p style="margin-left:0in"spanstrongLeadership:/strong Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement./span/p p style="margin-left:0in"spanstrongSubject Matter Expertise:/strong Proficiency in vendor line and beauty trends serving as a knowledgeable resource in this area./span/p p style="margin-left:0in"spanstrongAnalytical Skills:/strong Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals./span/p p style="margin-left:0in"spanstrongCommunication:/strong Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines./span/p p style="margin-left:0in"spanstrongInterpersonal Skills:/strong Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments./span/p p style="margin-left:0in"spanstrongCreativity and Strategic Thinking:/strong Ability to think creatively, strategically, and technically to address business challenges and opportunities./span/p p style="margin-left:0in"spanstrongDetail Orientation:/strong Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met/span/p p style="margin-left:0in"spanstrongCollaboration:nbsp;/strongPartnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience/span/p p style="margin-left:0in"spanstronguWho You Are/u/strong/span/p ul lispanLeads by example and motivates team to reach goalsnbsp;/span/li lispanDriven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand/span/li lispanInspires customers to buy and help them look and feel beautiful and confident.nbsp;/span/li lispanEnthusiastic about the beauty industry and have the skills to provide outstanding customer servicenbsp;/span/li lispanPossess a passion and a business-minded attitude to succeed in a performance-based work environmentnbsp;/span/li lispanAble to resolve customer problems in a constructive and forward-looking/span/li lispanYou can manage multiple tasks at once in a fast-paced environmentnbsp;/span/li lispanFlexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality/span/li lispan1 to 2 years of relevant work experience/span/li /ul pspanstronguEssential Physical Requirements You Will Perform/u/strong/span/p ul lispanThis position requires lifting, constant moving, standing, and reaching with arms and hands./span ul lispanInvolves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders/span/li lispanReaching, including above eye level, crouching, kneeling, stooping and color vision./span/li /ul/li lispanFrequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions/span/li /ul pspanstronguAbout Us/u/strong/span/p pspanThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives./span/p pspanistrongJoin us and help write the next chapter in our story - Apply Today!/strong/i/span/p pnbsp;/p pnbsp;/p pspaniThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment./i/span/p pnbsp;/p pnbsp;/p pspanBEAUTY00/span/p pspanstronguBe part of an amazing story/u/strong/span/p pspanMacy’s is more than just a store. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities./span/p pspaniSome additional benefits we offer include:/i/span/p ul lispanMerchandise discounts/span/li lispanPerformance-based incentives/span/li lispanAnnual merit review/span/li lispanEmployee Assistance Program with mental health counseling and legal/financial advice/span/li /ul pspaniAccess the full menu of benefits offeringsnbsp;/i/spana href="https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf" target="_blank" rel="nofollow"spanihere/i/span/aspani./i/span/p pspanstronguWhat You Will Do/u/strong/span/p ul lispanInspire teamwork to reach sales goals and elevate the customer experience/span/li lispanRecruit, train, coach, motivate, and develop associates on policies, procedures, product knowledge, and team/individual productivity goals/span/li lispanEstablish a strong rapport and foster customer loyalty by demonstrating expertise in our products and services, while simultaneously promoting brand loyalty through engaging customers in our rewards program/span/li lispanUnderstand how to drive sales through brand training, events, and strategiesnbsp;/span/li lispanUse our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches/span/li lispanCommunicate with vendors and store leadership to execute company and store-based events to achieve sales goals/span/li lispanAnalyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals/span/li lispanLead product demonstrations and peer-to-peer training/span/li lispanMerchandise new receipts, process damages, testers and select merchandise to return to vendors/span/li lispanAdhere to hygiene standards and asset protection control and compliance proceduresnbsp;/span/li lispanFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities./span/li /ul p style="margin-left:0in"spanstronguSkills You Will Need/u/strong/span/p p style="margin-left:0in"spanstrongLeadership:/strong Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement./span/p p style="margin-left:0in"spanstrongSubject Matter Expertise:/strong Proficiency in vendor line and beauty trends serving as a knowledgeable resource in this area./span/p p style="margin-left:0in"spanstrongAnalytical Skills:/strong Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals./span/p p style="margin-left:0in"spanstrongCommunication:/strong Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines./span/p p style="margin-left:0in"spanstrongInterpersonal Skills:/strong Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments./span/p p style="margin-left:0in"spanstrongCreativity and Strategic Thinking:/strong Ability to think creatively, strategically, and technically to address business challenges and opportunities./span/p p style="margin-left:0in"spanstrongDetail Orientation:/strong Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met/span/p p style="margin-left:0in"spanstrongCollaboration:nbsp;/strongPartnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience/span/p p style="margin-left:0in"spanstronguWho You Are/u/strong/span/p ul lispanLeads by example and motivates team to reach goalsnbsp;/span/li lispanDriven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand/span/li lispanInspires customers to buy and help them look and feel beautiful and confident.nbsp;/span/li lispanEnthusiastic about the beauty industry and have the skills to provide outstanding customer servicenbsp;/span/li lispanPossess a passion and a business-minded attitude to succeed in a performance-based work environmentnbsp;/span/li lispanAble to resolve customer problems in a constructive and forward-looking/span/li lispanYou can manage multiple tasks at once in a fast-paced environmentnbsp;/span/li lispanFlexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality/span/li lispan1 to 2 years of relevant work experience/span/li /ul pspanstronguEssential Physical Requirements You Will Perform/u/strong/span/p ul lispanThis position requires lifting, constant moving, standing, and reaching with arms and hands./span ul lispanInvolves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders/span/li lispanReaching, including above eye level, crouching, kneeling, stooping and color vision./span/li /ul/li lispanFrequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions/span/li /ul pspanstronguAbout Us/u/strong/span/p pspanThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives./span/p pspanistrongJoin us and help write the next chapter in our story - Apply Today!/strong/i/span/p pnbsp;/p pnbsp;/p pspaniThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement.

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