This is our Mission Every One. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. As a Beauty Brand Expert, you are responsible for driving your brands’ sales and service in Macy’s Beauty department. What You Will Do • Inspire teamwork to reach sales goals and elevate the customer experience • Recruit, train, coach, motivate, and develop associates on policies, procedures, product knowledge, and team/individual productivity goals • Establish a strong rapport and foster customer loyalty by demonstrating expertise in our products and services, while simultaneously promoting brand loyalty through engaging customers in our rewards program • Understand how to drive sales through brand training, events, and strategies • Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches • Communicate with vendors and store leadership to execute company and store-based events to achieve sales goals • Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals • Lead product demonstrations and peer-to-peer training • Merchandise new receipts, process damages, testers and select merchandise to return to vendors • Adhere to hygiene standards and asset protection control and compliance procedures • This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.
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