Be part of an amazing story. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. What you will do • Engage with customers to understand their needs and demonstrate knowledge of products to build sales and minimize returns • Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience • Support customers who are using devices to shop and compare • Assist customers in trying on various watch models, adjusting straps or bands to achieve a comfortable fit • Participate in ongoing product knowledge training through both technology and vendor partners • Use point of sale technology and applications to assist in selling and fulfilling of customer orders • Participate in pre-selling and sales-driving events, including trunk shows • Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy online, Pickup in Stores (BOPS) • Ensure proper processing, presentation, organization, storing and replenishment of stock • Adhere to asset protection programs and procedures to ensure audit compliance • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
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