Retail Clothing Brand Ambassador - Tailored Clothing, Sherman Oaks Fashion Squar

Be part of an amazing storyMacy's is more than just a store. One that's captured the hearts and minds of America for more than 160 years. You will also regularly communicate specific customer needs and shopping patterns to your leadership team and the vendor community and execute strategic merchandising initiatives for the vendor / brand / area.Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Some additional benefits we offer include :Merchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program with mental health counseling and legal / financial adviceAccess the full menu of benefits offerings here .What You Will DoProvide an exceptional customer experience by ensuring the customer is always the priorityGreet customers, make product recommendations, and upsellServe as a liaison between designated vendors and the personal stylists and the store leadership teamEnsure sales floor is neat, clean, and properly signed for sales and markdownsCreate and implement best practices to drive sales, turn, and gross margin above company averageBuild brand-specific clientele to support local marketingExecute vendor and non-vendor events to increase salesActively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are metBe proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashionFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communitiesWho You AreDemonstrate ability to build relationships and convert customers into clients.Energetic and positive attitude.Possess vision and creativity.Self-starter, able to work independently and as part of a team; must have excellent time management skills.Ability to effectively communicate and present information to customers, peers, and all levels of management.Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments.Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment.Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.Minimum 1 year previous selling or retail experience required.Essential Physical Requirements You Will PerformThis position requires lifting, constant moving, standing, and reaching with arms and hands.Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing laddersReaching, including above eye level, crouching, kneeling, stooping and color vision.Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactionsAbout UsThis is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.Join us and help write the next chapter in our story - Apply Today!This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement.