We're a story. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Responsibilities Provide an exceptional customer experience by ensuring the customer is always the priorityGreet customers, make product recommendations, and upsellServe as a liaison between designated vendors and the personal stylists and the store leadership teamEnsure sales floor is neat, clean, and properly signed for sales and markdownsCreate and implement best practices to drive sales, turn, and gross margin above company averageBuild brand-specific clientele to support local marketingExecute vendor and non-vendor events to increase salesActively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are metBe proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashionFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communitiesRequirements Demonstrate ability to build relationships and convert customers into clientsEnergetic and positive attitudePossess vision and creativitySelf-starter, able to work independently and as part of a team; must have excellent time management skillsAbility to effectively communicate and present information to customers, peers, and all levels of managementExcellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departmentsMust be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipmentFlexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctualityMinimum 1 year previous selling or retail experience requiredBenefits
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