Retail Client Advisor

Meet REVOLVE: 

REVOLVE is the virtual home for an unrivaled collection of over 700 of the world's most-coveted established and emerging brands in women's and men's designer apparel, shoes and accessories. REVOLVE provides the highest quality online and mobile shopping experience, serving the style-savvy consumer with impeccable customer service. Based in Los Angeles, REVOLVE’s aesthetic is deeply rooted in the Southern California lifestyle from which it was founded, where a savvy view of fashion and fun-loving attitude are infused into the entire REVOLVE customer experience.  For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 800+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. 

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties. 

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or . 

Are you ready to set the standard for Premium apparel?

Main purpose of the Retail Personal Stylist role:

This is a full time role for a candidate who is looking to work in contemporary & luxury personal shopping. The Retail Personal Stylist is responsible for working with Revolve & FWRD’s best customers in person & virtually - ensuring an excellent shopping experience for the client, while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Deliver sales results in line with business growth targets within a highly sales-driven environment
Take a proactive, entrepreneurial approach to selling—continuously ideating ways to enhance the client experience and increase revenue
Build, manage, and grow a high-value client book through consistent outreach, relationship building, and personalized service
Develop deep understanding of each client through purchase history, preferences, and behaviors to inform tailored recommendations
Identify and prioritize sales opportunities; execute strategic outreach to drive conversion and retention
Increase client lifetime value through thoughtful styling, upselling, and wardrobe building
partners
Partner closely with Buying and Merchandising teams to provide feedback on product performance, client demand, and assortment opportunities
Acquire new clients while re-engaging lapsed clients through elevated, brand-aligned outreach
Analyze client data to identify trends, preferences, and opportunities
Provide weekly and monthly sales performance updates
Stay current on new arrivals, exclusives, and brand initiatives through partnership with Buying/Allocations
Support team coverage and collaborate with other stylists as needed
Operate with agility—managing multiple priorities in a fast-paced, high-performance environment
Maintain flexibility in schedule to meet client needs

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Deep expertise in contemporary & luxury fashion, trends, and styling
Strong understanding of fabrication, fit, and garment construction
Proven ability to operate as a self-starter in a high-performance sales environment
Exceptional communication skills (written and verbal)
Highly proactive—identifies opportunities and acts on them
Strong analytical mindset—comfortable using data to inform client strategy
Embodies the REVOLVE/FWRD brand aesthetic and client experience

Minimum Qualifications:

Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
3+ years Retail experience 

Management a plus

Experience in brick and mortar and/or ecommerce
Proven ability to build and maintain a client book
Strong computer literacy, including working knowledge of Excel and PowerPoint
Proficient in Gmail

Preferred Qualifications:

Bachelor’s degree preferred
Prior experience working with top-tier/VIP clientele
Experience contributing to merchandising or buying feedback loops

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. 

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.