A day in the life... • Assist customers with a variety of transactions through a seamless and friendly experience • Demonstrate expertise in all technologies used in the store environment • Inspire trust, teamwork and positive team relationships • Defuse customer situations and provide resolution in a timely and effective manner • Ensure the security and privacy of customer information through education, compliance and resolution of issues • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program • The hours and schedule for this position will vary by week depending on business needs You own this if you have... • The ability to effectively build relationships with your customers, peers and leadership • Proficiency in multiple operating systems such as MS Windows, iOS and Android • Clear, effective communication with strong interpersonal skills • The ability to prioritize multiple tasks in a fast paced environment • Accountability, initiative and a high level of ownership • The ability to work a flexible schedule based on department needs
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