A day in a life... • Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service • Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion • Be a great team player by doing your part of keep the department "runway ready," including straightening up, lightly cleaning and restocking the cash wrap area and sales floor • Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary • Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program • Flexible to support other areas of the store including order fulfillment and order pick-up You own this if you have... • The ability to prioritize multiple tasks and requests from customers in a fast-paced environment • Excellent communication and interpersonal skills • Strong organization and follow-through • A knack for problem solving • Proficiency with computers and an interest in learning new computer applications • The ability to work a flexible schedule based on business needs
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