Summary Provide excellent customer service at the point of sale and on the sales floor by assisting customers with purchases, returns and inquiries, maintaining a tidy and well-stocked sales environment, and supporting order fulfillment and pickup as needed. This role requires a passion for fashion, strong communication, and flexibility to work varied schedules. The position involves physical activity including lifting and continuous movement for extended periods. Responsibilities • Assist customers at checkout and over the phone with sales, returns and other transactions • Deliver high quality customer service and listen to customer needs • Maintain the cash wrap area and sales floor by straightening, light cleaning and restocking • Support other store areas including order fulfillment and order pick up • Stay informed on fashion trends and product knowledge to advise customers • Build customer relationships by informing them about events, gift cards and rewards • Prioritize multiple tasks in a fast paced retail environment
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