Retail Brand Ambassador - Designer Handbags, Fashion Valley - Full Time

This role involves building a loyal clientele, executing merchandising initiatives, and serving as a liaison between vendors and store leadership. The position emphasizes creating a positive shopping experience and achieving sales goals through strategic planning and collaboration with the vendor community. Responsibilities • Provide an exceptional customer experience by ensuring the customer is always the priority , • Greet customers, make product recommendations, and upsell , • Serve as a liaison between designated vendors and the personal stylists and the store leadership team , • Ensure sales floor is neat, clean, and properly signed for sales and markdowns , • Create and implement best practices to drive sales, turn, and gross margin above company average , • Build brand-specific clientele to support local marketing , • Execute vendor and non-vendor events to increase sales , • Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met , • Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion Nice-to-haves Benefits • Competitive pay and benefits rooted in principles of equity , • Performance incentives and annual merit review , • Merchandise discounts , • Health and Wellness Benefits across medical, dental, vision, and additional insurance , • Retirement Savings Plan with 401k match opportunity , • Employee Assistance Program (mental health counseling and legal/financial advice) , • Resources for continuous learning, career growth, and leadership development , • Paid Time Off , • Fully-Funded education benefits - may include 100% of tuition, books, and fees , • Colleague Resource Groups (CRGs) and give-back/volunteer opportunities