Retail Associate - Full-time / Part-time

The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.%26nbsp; The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.%3C/div%3E%3Cdiv style=%22%22%3E%3Cbr%3E%3C/div%3E%3Cdiv style=%22%22%3E%3Cb%3E%3Cu%3EESSENTIAL FUNCTIONS:%3C/u%3E%3C/b%3E%3C/div%3E%3Cdiv style=%22%22%3E%3Cul%3E%3Cli%3E%3Cfont size=%223%22 face=%22Arial%22%3E%3Cdiv style=%22%22%3EUnderstands that safety is the number one priority and practices safe behaviors in everything they do.%3C/div%3E%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont size=%223%22 face=%22Arial%22%3E%3Cdiv style=%22%22%3EMaintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Recognizes fellow Associates using Company recognition programs.%3C/div%3E%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont size=%223%22 face=%22Arial%22%3E%3Cdiv style=%22%22%3EAssists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.%26nbsp; Greets all Customers by making eye contact, smiling and saying %22hello%22 throughout the Store as well as saying %22thank you%22 with every register transaction.%3C/div%3E%3C/font%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EProvides prompt and efficient responses to Customers at all times.%26nbsp; Responds to Customer Service calls immediately.%26nbsp; Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3ERepresents and supports the Company brand at all times.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EPerforms cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EMaintains a professional appearance and adheres to the Company%27s dress code at all times.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EPerforms cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EPerforms daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EExpedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EUnderstands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EAs a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.%3C/font%3E %3Cfont size=%223%22 face=%22Arial%22%3E%3Cdiv style=%22%22%3E%3Cb%3E%3Cu%3EGENERAL PURPOSE:%3C/u%3E%3C/b%3E%3C/div%3E%3Cdiv style=%22%22%3EThe Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.%26nbsp; The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.%3C/div%3E%3Cdiv style=%22%22%3E%3Cbr%3E%3C/div%3E%3Cdiv style=%22%22%3E%3Cb%3E%3Cu%3EESSENTIAL FUNCTIONS:%3C/u%3E%3C/b%3E%3C/div%3E%3Cdiv style=%22%22%3E%3Cul%3E%3Cli%3E%3Cfont size=%223%22 face=%22Arial%22%3E%3Cdiv style=%22%22%3EUnderstands that safety is the number one priority and practices safe behaviors in everything they do.%3C/div%3E%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont size=%223%22 face=%22Arial%22%3E%3Cdiv style=%22%22%3EMaintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Recognizes fellow Associates using Company recognition programs.%3C/div%3E%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont size=%223%22 face=%22Arial%22%3E%3Cdiv style=%22%22%3EAssists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.%26nbsp; Greets all Customers by making eye contact, smiling and saying %22hello%22 throughout the Store as well as saying %22thank you%22 with every register transaction.%3C/div%3E%3C/font%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EProvides prompt and efficient responses to Customers at all times.%26nbsp; Responds to Customer Service calls immediately.%26nbsp; Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3ERepresents and supports the Company brand at all times.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EPerforms cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EMaintains a professional appearance and adheres to the Company%27s dress code at all times.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EPerforms cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EPerforms daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EExpedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EUnderstands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.%3C/div%3E%3C/li%3E%3Cli%3E%3Cdiv style=%22%22%3EAs a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers.