In partnership with the Store Manager, oversees all store operations, ensures flawless execution of multi-channel service initiative, recruits, hires, trains and develops talent. Delivers legendary world-class customer service.Responsible for operational execution in the stores following known SOPs. Leads price changes, replenishment, floor-set changes and visual, promotional and marketing initiatives. Recommends hiring plans and strategies. Addresses employee issues/conflicts and provides feedback, coaching and developmental opportunities.
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