Retail Assistant Store Manager- Fresno Fashion Mall

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:

Leadership & Team Development

* Support Store Manager in training, coaching, and developing store associates
* Foster effective communication across all team members
* Lead by example in providing outstanding customer service
* Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

* Drive sales performance through team motivation and leadership
* Execute operational procedures including opening/closing protocols
* Manage inventory control and stockroom organization
* Oversee accurate processing of shipments and merchandise flow
* Monitor and maintain shrink prevention measures
* Ensure store meets visual merchandising standards

Customer Experience

* Create an engaging shopping environment
* Resolve customer concerns professionally and efficiently
* Maintain store appearance and cleanliness
* Lead team in delivering personalized service

Administrative Duties

* Support payroll management and scheduling
* Maintain accurate financial records and reports
* Ensure compliance with company policies and procedures
* Assist with loss prevention initiatives

Required Qualifications:

* 2+ years retail management experience
* Strong problem-solving and decision-making abilities
* Excellent interpersonal and communication skills
* Demonstrated leadership capabilities
* Passion for retail and fashion
* Ability to work in a fast-paced environment
* Flexible availability including evenings, weekends, and holidays
* Physical ability to perform tasks like standing, lifting, and moving merchandise
* Embody company values and culture
* Maintain professional appearance and attitude
* Act as a brand ambassador both in-store and in the community
* Stay current with fashion trends and product knowledge