Retail Assistant Store Leader- Chestnut Hill

Job DescriptionEILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. As an integral part of the leader team, you will emulate the brand as an Eileen Fisher Ambassador by embracing the values, purpose and strategic objectives of the company.Key Accountabilities Business, Strategy and VisionDevelop and implement business strategy (demand creation) in collaboration with the Store Leader to enhance sales and sustainable business growth.Support Store Leader to drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and achieving profitability.Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided.Partner with the Store Leader to train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy.Co‑Lead the team to consistently establish relationships and promote local events through continuous networking.Co‑Lead annual compensation process in conjunction with Store Leader.Possess openness to experience our product, stylishly wardrobe yourself and customers.Proactively follow industry news, technology, and analyze key competitors in the market.Leadership and People ManagementAttract, recruit, and retain a high performing team. Build a talent pipeline through networking.Ensure a consistent and branded onboarding experience for all new hires.Support the Store Leader in managing staffing budget and allocate staff resources and scheduling to effectively drive sales and ensure excellent customer service.Partner with Store Leader to conduct coaching sessions with store team to review performance and provide constructive, timely feedback.Participate in annual Development Dialog process; identify and co‑create action plans and build development plans for each team member in conjunction with the Store Leader.Partner with Store Leader on all employee relations issues to ensure effective resolution.Foster teams’ ongoing growth and development.Display a strong commitment to self‑development and growth.Client DevelopmentManage the achievement of business objectives by utilizing a client strategy to retain and attract potential clients.Promote brand awareness, establish store presence, and capture competitive market share through community outreach and company sponsored events.Co‑Lead the team on executing superior customer service and after‑sales experience to increase and retain customer loyalty.Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team.Capture meaningful customer data for the purpose of building relationships to personalize future client development…