Retail Area Operations Assistant

Description:

As a Retail Area Operations Assistant at Ross Stores, you will play a vital role in our leadership team by overseeing specific departments and managing overall store flow. Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience. In this role, you will act as a Manager on Duty, ensuring the store remains safe, organized, and ready for our customers. Join us and enjoy a welcoming atmosphere while learning valuable skills in training and development. This is an incredible opportunity to grow your career with a brand that values its people!

Qualifications:

Strong verbal communication skills and professional fluency in English.Previous experience in customer service and supervisory roles is preferred.Comfortable using point-of-sale systems and basic retail software.Capable of performing routine retail math and financial calculations.Flexible availability to work various shifts, including nights and weekends.Physical ability to stand for long periods and lift or move merchandise weighing over 25 lbs.Benefits:

Success: Be part of a winning team that pursues excellence through continuous evolution.Career Growth: Gain access to industry-leading development programs designed to help you promote from within.Teamwork: Collaborate with a supportive group to solve complex challenges and find effective solutions.DE&I Commitment: Work in an inclusive environment that celebrates diverse backgrounds and unique identities.Community Impact: Join a Fortune 500 company dedicated to being a positive force in the local neighborhoods we serve.Responsibilities:

Maintain a safe and secure environment by prioritizing accident prevention and building security protocols.Lead the "Manager on Duty" functions, including opening/closing procedures and responding to after-hours alarms.Supervise front-end operations to ensure efficient checkout speeds and excellent customer service.Oversee merchandise presentation, including sizing, markdowns, and recovery standards in assigned areas.Manage stockroom organization and ensure all inbound deliveries are processed with urgency.Coach and train associates on company best practices, including loss prevention and register operations.Audit fitting rooms and sales floor features to ensure cleanliness and proper security tagging.Handle administrative tasks such as payroll transmission, associate scheduling, and cash office security.