The Regional Manager (RM) is accountable for the overall performance of multiple-store locations and is expected to build high-performing store teams in partnership with the Store Managers. This position requires a strong ability to plan strategically while achieving optimal results and creating a culture of inclusion with a focus on creating a Legendary customer experience. • Communicates priorities and business-driving information effectively to ensure store leadership is aligned and equipped to maximize opportunities. Operational Excellence • Conducts effective and efficient store visits to ensure stores are customer-ready, meeting operational expectations and creating an inclusive work environment. Customer Experience • Ensures stores are trained on the company service model and are creating a legendary customer experience.
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