CompanyRebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. Rebag is a leading force that powers the resale industry with the most innovative technology ever created, and you will help deliver an equally innovative store experience.Job ResponsibilitiesMaintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.Strive to meet/exceed personal, category and store sales goals and KPIs.Collect client data and effectively build client relationships to support new client acquisition, and retention.Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise.Communicating product and customer feedback to the management team.Support all company initiatives as they relate to product launches, client service and selling.Participate in regular training/meeting sessions as needed on product knowledge and new arrivals.Build upon your strong knowledge of trends and designers/brands.Ensure store visual merchandising standards are met and maintained.
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