We Love Our Customer • Embraces selling, incentive and product knowledge techniques for success • Represents Lane Bryant by adhering to “Dress Your Best” guidelines • Consistently exceeds client expectations through Lane Selling • Effectively handles multiple clients and projects We Win As A Team • Communicates and collaborates with positive intent • Supports client experience throughout all touch points • Supports and executes floor-sets; maintains visual brand standards • Ensures opening and closing checklist tasks are completed daily • Supports Asset Protection efforts to prevent shrink and ensure safety • Reports to work as scheduled; records all time worked accurately by using time and attendance system; remains flexible to the needs of the business • All other duties as assigned by Store, District or Regional Leaders We Take Action and Own Our Results • Follows through on what must be done to deliver outcomes and meet expectations • Takes responsibility for decisions made to execute own work and results • Contributes to a high performing culture by delivering the best • Drives store goals with each segment • Create everlasting connection with client by offering credit rewards programs and Lane Personal Styling appointments or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available • Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
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