Summary
As a Sales Ambassador, you will deliver exceptional, personalized service to customers while driving sales and building lasting client relationships. This in-store role focuses on styling, clienteling, and using digital tools to grow personal business, and serves as an entry point to store leadership opportunities.
Responsibilities
Provide exceptional customer service and personalized styling recommendations based on product knowledge.Drive individual sales performance to meet monthly, quarterly, and annual targets using clienteling and outreach.Leverage CRM and digital tools to capture customer data and support ongoing client relationships.Coach and support Brand Ambassadors to uphold customer-centric behaviors and standards.Maintain store visual standards and contribute to store initiatives and community outreach.Balance operational tasks while prioritizing the customer experience and provide feedback to management on category opportunities.Requirements
Sales experience in a specialty or high-volume retail environment preferred.Strong communication and relationship-building skills with customers and colleagues.Ability to operate register, stand and walk for extended periods, and maneuver across the sales floor.Ability to lift and climb up to 30 lbs and work a flexible schedule including evenings and weekends.Experience using digital sales tools and CRM platforms preferred.
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