Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. \- Meet personal and store sales goals \- Continue to develop personal sales techniques \- Utilize elevated levels of sales and service to maximize sales performance \- Demonstrate an in-depth knowledge of the merchandise \- After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction \- Ensure all sales related policies and procedures are maintained \- Maintain a keen interest in the fashion industry and market trends \- Provide the highest level of customer service \- Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase \- Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Experience Michael Promise standards are achieved \- Support the team in building long term Client relationship, leveraging the different clienteling tools \- Establish a Client-centric mind set in store to ensure the highest level of Client experience and proactively handle Client- related situations \- Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management \- Understand and properly execute all opening & closing register functions \- Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork \- Participate in inventories \- Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis
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