Feb. 9, 2021

Project Consultant , CRM (Contract)

PUMA Westford, Massachusetts

Applying for a job at PUMA is easy and all genders are welcome. The CRM Project Consultant will be responsible for leading PUMA North America through the discovery, decision making, and implementation of PUMA's CRM technology. \- Lead PUMA North America through the discovery, decision making and implementation of PUMA's CRM initiative of Data Mart & Reporting & Analytics workstreams across all functional areas. \- Ability to work in an outsourced environment managing partner resources in multiple locations and oversee the workflow of all parties involved internally and externally to meet project milestones \- Act as a consultant/partner to stakeholders by being fully immersed in their business, and providing technical solutions based on aligned business strategy \- Oversee vendors for organization, standards, controls, procedures, and documentation for the project \- Manage and evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details and ensure training plans for internal stakeholders are established \- 5 or more years' experience working as a consultant implementing CRM/CDP solutions \- Knowledge of CRM, CRM software, reporting, BI, marketing, marketing automation, reporting applications and a commercial organization \- Excellent understanding of the data and data sources for developing CRM/CDP enterprise solution \- Knowledge of the CRM/CDP vendor landscape, reporting and data integration tools \- Ability to translate business requirements into workable CRM/CDP solution specifications \- Experience in developing/executing training modules for CRM/CDP solutions \- Ability to lead a cross-functional team to make decisions and drive progress via influencing and collaboration \- Excellent communication skills with ability to manage stakeholders across multiple departments and regions Applying for a job at PUMA is easy and all genders are welcome.

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