Product Manager

For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen® and Signature by Levi Strauss & Co. We are looking for a Cart and Checkout Product Owner to join our Global eCommerce Site Experience team. You have experience in product ownership in a customer-facing eCommerce site experience in Cart and Checkout. About the Job \- Support the DTC and Digital Site team in building the strategy of improving the online customer experience (through improving functionality, reducing friction, and creating a seamless experience across systems) \- Achieve metric improvement for the lower funnel (each step in the checkout funnel) \- Develop roadmap strategy for lower funnel and multiple other checkout and payment related projects \- As part of the eCommerce Digital Site team, you will oversee the end-to-end checkout site experience \- Evaluate functionality and improvement to achieve conversion goals and ensuring project execution and delivery \- Conduct competitor bench-marking and consumer insight studies to better understand customer problems across Cart and Checkout then use this information to build product strategy on improving the experience \- Create product roadmap for checkout including working with business for any new vendor selections and implementations in essential markets: America, Europe, and Canada \- Provide Support for all existing checkout and payment providers and capabilities \- Provide new payment methods and expand the current portfolio of payments for our online and offline experiences \- Research payments globally to help guide the payment strategy at LS&Co. \- Bachelor's Degree \- 4 years of experience in product management, business development, management consulting \- 2+ years of experience managing the checkout funnel or a part of the checkout funnel \- Usability and customer-focused design experience \- Data-driven with analytical abilities to identify opportunities and drive ROI analysis \- Experience working with engineers and partners to establish, scope, and prioritize product requirements \- Experience working with and managing external vendors \- Experience proposing and monitoring A/B testing \- Technical fluency; comfortable understanding and discussing technology concepts, experience evaluating trade-offs and new opportunities with technical team members \- Have developed customer experiences that create customer and value \- Experience with Mobile Product Management \- Experience with software product backlog management and prioritization of user stories