Principal Product Manager, Return Experience

We want entrepreneurs at heart, who are passionate about working in a dynamic, ambiguous environment bringing world class ecommerce solutions to market.As a Principal Product Manager on the Return Experience team, you will break down and solve highly complex supply chain and reverse logistics challenges leveraging data and anecdotes. Our ideal candidate is a self-starter, and is able to conceptualize and drive complex initiatives end to end, with proven experience working cross functionally with operations and engineering teams. This role requires experience to build customer facing products, comfort in ambiguous situations, an ability to influence without authority, and a strong ability to communicate effectively and understand the different needs of customers; and finally, the ideal candidate has a burning desire to be a part of something really big.Key Qualifications: 8+ years of product management experience, preferably in the technology sectorProven success in delivering technology products/services in a high growth environmentDemonstrated Data-driven decision making and quantitative analysis skills, including deep knowledge of statistical analysis, Excel, SQL, and/or other analytical techniquesDemonstrated experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teamsAbility to think strategically while staying on top of tactical executionBias for action and willingness to take risksExhibits excellent judgmentMust be fully vaccinated against COVID-19 and, if hired, present proof of vaccination prior to beginning employmentRole Description:Provide strategic leadership and direction for the Return Experience team, set the product vision for the next 3-5 yearsInnovate and redefine world-class and industry-leading luxury shopping and return experiencesDesign, develop and manage activities for a portfolio of products from product definition and planning through idearation, release, iterations and end of life Serve as the central resource with design, engineering, operation, test, CS and merchandise as the product(s) move to production and distributionDeliver solutions that meet all customers’ wants and needs, those they tell us about, and those they haven’t even thought ofMentor junior managers and emerging leadersYour Life and Career at Saks:Exposure to rewarding career advancement opportunitiesA culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.