Key Responsibilities: • Lead the ongoing evolution of Amazon Fashion & Fitness personalization strategies with a focus on leveraging GenAI and automation to scale relevance and innovation. • Build and refine customer-centric shopping experiences that delight customers while driving acquisition, engagement, and long-term retention. • Customer Shopping Mission Strategy: Develop and execute a strategy to support diverse shopping missions across the customer journey, from goal-oriented to discovery-based browsing, ensuring the shopping experience is tailored to each mission type. • Customer Engagement and Retention: Develop and drive acquisition and retention strategies, focusing on personalized customer experiences that foster engagement, frequency of shopping, and increased basket building. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.
Create an account to see the full posting, access our search engine, and more.You're just 60 seconds away from your new Creativeloft account.