Preloved Pro

What You’ll DoBehind the Counter • Ring up customer purchases accurately and efficiently • Monitor and respond to Instagram DMs in real time to close DM sales • Track all DM claims in the store’s Excel sheet with zero backlog • Pitch booth booking to every customer at checkout using your personal booking code • Hand every customer a promotional flier and ask them to leave a Google review • Prepare and restock tagging kits so they’re always ready for incoming sellers • Return items from the put-back rack to their correct booths when all other duties are complete On the Floor • Polish booths throughout your shift — move items to eye level, position name brands to the left, and make every booth easy to shop • Approach every shopper, explain how Preloved works, and set up your checkout teammate to book booths • Create and post Instagram Stories, Reels, and posts featuring name-brand finds to drive foot traffic • Answer all incoming phone calls using the Preloved greeting • Keep the store looking clean, organized, and inviting at all times Who You Are • You’re a people person. You appreciate the treasure-hunt energy of Preloved and it comes through in how you engage with customers. Why Preloved • Be part of a fast-growing brand that’s redefining secondhand shopping • Every shift is different — new inventory, new customers, new energy every week • Work in a clean, boutique-style environment (not a warehouse or donation center) • Your individual performance is tracked and recognized — great work doesn’t go unnoticed • Join a team that genuinely cares about community, sustainability, and helping people discover value in what they already own • Flexible scheduling for part-time availability