Preloved Area Lead

Ensure every location posts 100 Preloved Picks daily and at least 1 general social media post daily Monitor DM response times across stores (standard: within 1 hour during store hours) Oversee seller recruitment efforts and ensure each store has a healthy pipeline of quality sellers Coach teams on using social content to create urgency, drive foot traffic, and convert DM claims Build and maintain influencer relationships across your markets Ensure every store is clean, organized, and delivers the Preloved boutique experience consistently Verify seller payouts are processed accurately and completed by Saturday 7 PM at every location Audit compliance with opening/closing checklists and daily operational standards Ensure all store emails are responded to within 24 hours and Google reviews within 48 hours Maintain a 4.7+ Google Review average across all assigned locations Plan and support in-store events across locations to drive new customer acquisition Step into a high-impact leadership role within a fast-growing franchise brand Real ownership over results your performance directly shapes the trajectory of multiple locations Join a mission-driven company that’s changing how people think about secondhand shopping Flexible full-time schedule with autonomy over how you manage your time across stores Be part of the leadership team building Preloved’s next phase of growth Submit your resume and a brief note about why this role excites you. We’re especially interested in hearing about your experience managing multiple locations or teams, and how you’ve driven performance across a portfolio.