Philadelphia Store Stylist

Develop your personalized approach to appointment-based service and clienteling.Grow and maximize our customer base through one-on-one and group interactions with clients at our retail spaces, with a constant focus on exceptional service and relationship-building.Be a stylist; ask the right questions, assess clients' needs, and suggest and style products based on their profiles, requests, and feedback.Be a salesperson; understand the store’s performance and metrics and strive to maximize sales targets.Represent the M.M.LaFleur brand through shopping appointments, in-person and digital interactions, company events, and clienteling.Consistently strive to provide the ultimate shopping experience through appointments, walk-in optimization, customer communications, and follow-ups to ensure satisfaction and loyalty.Stay up to date on our merchandise, events, promotions, policies, and services.Strategize and take initiative to increase individual and store productivity.Facilitate a culture of empowerment and respect among your team and the clients that you work with.Set the tone for the rest of our customers’ experiences with us and promote exceptional service at all points in the M.M. You know how to ask the right questions and give the right feedback.You are passionate about meeting new people and helping others.You are an order-maker, not an order-taker; once confident in the product, you can easily guide clients to discover solutions that will work for themYou are responsible and humble; you show up on time and ask questions when you're unclear.You have brand knowledge and the ability to create personal styling experience.s You are committed to an error-free world (e.g. no typos. )You have fashion and sales experience and you’re a customer service whiz!You thrive in a fast-paced environment and are able to quickly problem-solve.You are skilled in change management and understand that we’re a growing company.You can communicate confidently and exhibit professional behavior both internally and externally.You are comfortable with quickly learning and adapting to technology.You have some prior experience with Shopify and Square (preferred but not required).You are motivated to drive sales and improve your numbers while maintaining excellent customer satisfaction.You are able to work either Full Time (35-40 hours per week) or Part Time (approximately 15-25 hours per week), are available to work weekends, and acknowledge the occasional evening work is required to support events.Physical Requirements:Position requires prolonged periods of standing/walking around store or departmentMay involve reaching, crouching, kneeling, stooping and color visionFrequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactionsFrequently lift/move up to 30lbs About Our Company Who are we?