Personal Stylist & Style Concierge

Location This position is located at 37 N Lexington Ave, Asheville, North Carolina, 28801 United States Role Summary The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developingauthentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations. Role Responsibilities Customer Experience • Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued • Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program • Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics • Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele